Tuesday, October 19, 2010

VOB Creation Error Handling

Users with ClearCase Administrator role sometimes still can not create VOB successfully although it have RW access control right to storage locations. Below alert message will prompt up

Creating VOB:
VOB Creation Wizard:Error:Failed to record hostname "xxxx" in storage directory "xxxxxx".Check the root or the ClearCase administrators group has permission to write to this directory.
VOB Creation Wizard:Error:Unable to create versioned object base "xxxxxx"
In this situation, user should check access right of the log on user of system service "Atrial Location Broker" and make sure the user has also RW right to the storage location. Add that user to administrators group on the machine which host the storage location if no.


PS, for any exception during cc operations, users can check Log Browser which logs the detailed error messages for further investigation.