How to Resolve Data Incosistent in ClearQuest and ClearCase

How to Resolve Data Incosistent in ClearQuest and ClearCase

 

After ClearQuest and ClearCase Integration, users may happend to below error,

 

   Could not perform requested operation: a UCM/ClearQuest data

   inconsistency may exists:

   "activityxxxxx.xxxxx" was expected to be linked to a ClearQuest record, but is not.

 

 

What is the cause of the problem,

This occurs when there are multiple ClearQuest user databases with the same name as the one that is UCM enabled.

 

 

How to diagnosing the problem,

Run below command,

 

cleartool checkvob -ucm -force -crm_only project:<UCM_ENABLED_CC_PROJECT_NAME>@\PVOB_NAME

Note: this command will list all problem cc activities under ucm project

 

How to Resolving the problem,

Determine which connection to be removed

Run below 2 commands in order

 

cleartool checkvob -ucm -fix -crm_dbname <CLEARQUEST_USERDATABASE> -project project:<UCM_ENABLED_CC_PROJECT_NAME>

Note: this command will find a most likely record(for example,headline is same) in <CLEARQUEST_USERDATABASE> and match its id into cc activity

 

cleartool checkvob -ucm -fix -force -crm_only project:<UCM_ENABLED_CC_PROJECT_NAME>@\PVOB_NAME

Note: this command will create UCMActivities in CQ db if no matched cq records are found.